Production

Google Cloud outage

Resolved

As of June 2nd 7:15PM EST all services have recovered and are stable.

The interruption of service was caused by an an internet wide outage that was mainly affecting Google Cloud services and their clients. Our engineering teams will be working to understand and improve the resiliency of our services caused by widespread infrastructure failures of our providers.

If you have any questions don’t hesitate to contact us using our support portal available at https://help.flinks.io/

Monitoring

The network issue was resolved by the Google Cloud team. You can read more about the incident that was affecting the Google Cloud services over here: https://status.cloud.google.com/incident/cloud-networking/19009

Our engineering team will be monitoring the performance and stability of our services over the next few hours.

Problem Identified

The Google Cloud network team is still working on mitigation.

Next update will be provided at 7:30PM EST

Problem Identified

The Google Cloud network team is still working on mitigation.

Next update will be provided at 6:30PM EST

Problem Identified

The Google Cloud network team has identified the problem and is working on mitigation.

Next update will be provided at 5:30PM EST

Opened

Our infrastructure provider (Google Cloud) is currently experiencing some service degradation causing downtime with our production services. Google Cloud is not providing an ETA for recovery as of now.

Next update will be provided at 4:30PM EST.