CoastCapital

Resolved Sep 21, 2023 9:11 AM EDT

The service disruption with CoastCapital has now been resolved, and service has been restored. We will be closing this incident.
Thank you for your patience during this time.

The Development Team

Monitoring Sep 20, 2023 9:19 AM EDT

We have identified the service disruption to be related to connections with Coast Capital. Our Development team is working on changes to help resolve the issue.We appreciate your patience and understanding of this process and we will send an additional update on Thursday September 21 at 10:00 AM EST.

The Development Team

Monitoring Sep 19, 2023 9:37 AM EDT

The Development Team

Problem Identified Sep 18, 2023 9:38 AM EDT

Problem Identified Sep 15, 2023 4:05 PM EDT

We have identified the service disruption to be related to connections with Coast Capital. Our Development team is working on changes to help resolve the issue.

We appreciate your patience and understanding of this process and we will send an additional update on Monday September 18 at 10:00 AM EST.

The Development Team

Problem Identified Sep 15, 2023 2:49 PM EDT

We have identified the service disruption to be related to the connection with Coast Capital accounts. Our Development team is working on changes to help resolve the issue.

We appreciate your patience and understanding of this process and we will send an additional update on September 15 at 05:00 PM EST.

The Development Team

Investigating Sep 15, 2023 1:27 PM EDT

We are currently experiencing a service disruption with the connectivity with Coast Capital and users may be affected. Our Development team is working to identify the problem and implement a solution.

We appreciate your patience and understanding of this process and we will send an additional update on September 15 at 03:00 PM EST.

The Development Team